Senior Communications Officer
Senior Communications Officer at Right at Home UK. Lead national internal/external comms, guide franchise messaging, and tell stories that matter. Hybrid in Liverpool.
Salary: £37,000 – £42,000
Location: Hybrid – minimum 3 days per week at our National Office in Liverpool
Are you a confident communicator ready to take the next step in your career? Do you enjoy shaping messages, building relationships, and making a real impact across a national network?
At Right at Home UK, we’re looking for a Senior Communications Officer to lead and elevate our internal and external communications, supporting our growing franchise network and helping us tell powerful stories that matter.
This is a fantastic opportunity for someone with solid communications or PR experience who is ready to step up into a more influential, visible role.
Why join Right at Home UK?
Salary of £37,000 – £42,000 (DOE)
25 days annual leave + bank holidays (increasing with service)
Salary sacrifice pension & EV scheme
Contribution to private healthcare
Free secure parking
A supportive, values-led team where your work makes a real difference
The Role
Reporting to the Head of Digital, you will take ownership of communications across our UK franchise network, ensuring clarity, consistency, and impact.
You’ll be the go-to person for communications—supporting franchise owners, guiding messaging, and driving proactive PR activity.
Key responsibilities:
Lead delivery of internal and external communications across the network
Write and distribute press releases, articles, newsletters, and statements
Build relationships with local and national media to secure coverage
Support and guide franchise owners on their communications and PR activity
Act as a brand guardian, ensuring consistency in tone and messaging
Identify and respond to PR opportunities and sector news
Support the creation of case studies for newsletters and advertorials
Support crisis communications and reputation management when needed
Work as part of the marketing team aligning campaigns and messaging
Monitor and report on PR and communications activity
About You
We’re looking for someone who is confident, proactive, and ready to step up.
You might currently be a Communications Executive, PR Executive, or Marketing Executive with a strong communications focus.
You’ll bring:
2–4 years’ experience in communications, PR, or a related role
Excellent writing skills and attention to detail
Confidence to challenge and influence stakeholders professionally
Experience working with or supporting multiple stakeholders (e.g. clients, branches, or teams)
Ability to manage your own workload and prioritise effectively
A proactive mindset—you spot opportunities and act on them
Interest in media relations and building PR coverage
Why this role is different
Real ownership. You’ll lead communications activity, not just support it
Visible impact across a national award-winning franchise network
Opportunity to influence and shape how a respected brand communicates
A genuine step up in responsibility and profile
Additional Information
Minimum 3 days per week in the Liverpool office
Occasional UK travel for meetings, workshops, and events (expenses covered)
Interested?
Apply via Indeed or our website or contact David O’Brien on 0151 305 0770 for an informal conversation.
- Department
- The Office Team
- Role
- Marketing
- Locations
- National Office
- Remote status
- Hybrid
National Office
Perks & Benefits
-
Competitive Pay and Mileage
Competitive hourly rates plus mileage and additional benefits. -
Training and Support
With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit! -
Feel Valued and Appreciated
We know that our Carers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!
Do you want real career progression and the opportunity to grow?
We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!
About Right at Home UK
Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.
The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.