Care Coordinator
Pay: From £25,400.00 per year
Job description:
About the Role:
Join our dedicated team providing premium home care for adults with physical & learning disabilities and the elderly. As a Care Coordinator, you’ll ensure smooth daily operations, schedule carers efficiently, and support outstanding compliance.
Key Responsibilities:
What You’ll Be Doing:
Coordinating daily communication between carers and clients
Ensuring compliance with CIW standards & aiming for Outstanding inspections
Efficiently scheduling visits – including accurate travel time planning
Professionally answering calls and handling queries
Keeping accurate records of caregivers, clients, and communication logs
Reporting weekly KPIs to management
Matching the right carers with the right clients and managing rotas
Covering on-call duties and stepping in for care visits when needed
What We're Looking For:
Previous experience in a care or coordination role
Excellent organisational and communication skills
A proactive attitude and ability to adapt to a fast-paced workload
A genuine passion for providing high-quality care
Flexible and reliable, especially for on-call responsibilities
Areas Covered: NP4, NP9, NP7, NP10, NP11, NP16, NP18, NP19, NP20, NP26, NP44
Join us & make a real difference!
- Department
- The Office Team
- Role
- Care-Coordinator
- Locations
- Cardiff & Newport
Cardiff & Newport
Perks & Benefits
-
Competitive Pay and Mileage
Competitive hourly rates plus mileage and additional benefits. -
Training and Support
With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit! -
Feel Valued and Appreciated
We know that our Carers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!
Do you want real career progression and the opportunity to grow?
We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!
About Right at Home UK
Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.
The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.
Already working at Right at Home UK?
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