Brand and Communications Manager
Are you a visionary storyteller and strategic communicator ready to elevate one of the UK’s most respected care brands?
Brand and Communications Manager
£40,000 to £45,000 (negotiable, depending on experience)
Location: Hybrid / Office (minimum 3 days in office)
Are you a visionary storyteller and strategic communicator ready to elevate one of the UK’s most respected care brands? Right at Home UK, a leader in premium in-home care for adults, is seeking a Brand and Communications Manager to shape and amplify our voice across the nation.
This is more than a communications role — it’s a chance to lead a purpose-driven brand, influence public perception, and drive meaningful change in the care sector.
Why Join Right at Home UK?
- Competitive salary: £40,000 – £45,000 (DOE)
- 23 days annual leave (increasing with service) + bank holidays
- Salary sacrifice pension & EV scheme
- Contribution to private healthcare
- Free secure parking
- A collaborative, values-led culture with a supportive and creative team
Your Mission
As Brand and Communications Manager, you will:
- Lead the development and execution of a national communications strategy that aligns with our mission and values, ensuring consistency across all channels and audiences.
- Shape and protect the brand narrative, ensuring our tone of voice reflects our commitment to compassion, professionalism, and excellence.
- Act as the brand guardian, overseeing all internal and external communications, from press releases and social media to award submissions and executive speeches.
- Drive proactive media relations, securing positive coverage in national and regional outlets, and building strong relationships with journalists, influencers, and stakeholders.
- Lead crisis communications, acting as the primary contact for media responses and supporting the leadership team with timely, transparent messaging.
- Coach and support franchisees with local PR, communication processes, media training, and brand alignment, ensuring consistency across our UK network.
- Mentor and manage a high-performing creative and copy team, fostering innovation and accountability.
- Use data and insight to evaluate campaign performance, refine messaging, and inform strategic decisions.
- Champion internal communications, ensuring our people feel informed, inspired, and connected to our purpose.
What You’ll Bring
- A degree or professional qualification in communications, journalism, marketing, or a related field
- 3–5 years’ experience in a senior communications or PR role, ideally within a values-led or regulated sector
- Proven ability to craft compelling, multi-layered messaging that resonates with diverse audiences
- Strong media network and experience managing high-profile press opportunities
- Expertise in crisis communications, reputation management, and stakeholder engagement
- A confident, adaptable writer with a sharp eye for detail and a passion for storytelling
- A strategic thinker who thrives under pressure and leads with empathy and clarity
- Experience managing budgets, agencies, and cross-functional teams
Additional Info
- This role requires a minimum of three days per week in our office to support and collaborate with the team.
- Occasional travel across our UK franchise network is required for workshops, coaching, and events. Travel and accommodation will be fully expensed.
Interested?
Apply now or for more information, contact David O’Brien on 0151 305 0770.
- Department
- The Office Team
- Role
- Marketing
- Locations
- National Office
- Remote status
- Hybrid
National Office
Perks & Benefits
-
Competitive Pay and Mileage
Competitive hourly rates plus mileage and additional benefits. -
Training and Support
With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit! -
Feel Valued and Appreciated
We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!
Do you want real career progression and the opportunity to grow?
We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!
About Right at Home UK
Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.
The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.
Already working at Right at Home UK?
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